WHAT CAN BE RETURNED:
- Victory error that has been confirmed by Customer Service representative
- Non-customized unworn stock pants - white or dodger grey nylon size 30 thru 40 w/28, 30, or 32 inseam
- Victory guaranteed repairs
- All returns must have R/A number on outside of box
WHAT CANNOT BE RETURNED:
- Custom orders/Team Store Items
- Pants w/trim or custom inseam. Pants w/ stock trim will be charged a $10 trim removal fee
- Non-stock sizes
- Non-stock fabrics or colors
- Worn items
- Exchange one non-custom stock pant for another - customer pays shipping both ways
- Return non-custom stock pant for refund - 20% restocking fee, customer pays shipping in.
- Victory guarantee repairs - Freight in: Victory will issue FEDEX call tag if customer wishes. (any other shipping is customer's responsibility
- Freight out: Victory pays standard FEDEX shipping
- Victory error Freight in: same as guarantee repairs above
NOTE - All returns, exchanges or any discrepancies with your order must be made within 30 days from the date of receipt and must have prior authorization. Any inquiries after 30 days since product has been received will not be considered for any replacements, refunds, or exchanges. Returns may be subject to a 20% restocking fee.
NOTE - All shipping is standard FEDEX ground - Victory will not reimburse customer for special shipping.